RBI Governor Shaktikanta Das launches UPI service for 40 crore feature phone users

RBI Governor Shaktikanta Das on Tuesday sent off another assistance, which will empower over 40 crore feature phone users to undertake digital payments in a secure way.

The help dedicated UPI (brought together installments interface) ‘123PAY’ is a three-venture technique to start and execute administrations for clients which will chip away at basic telephones which don’t have a web association.

Das said, at this point, the multi-layered elements of UPI are generally accessible just on PDAs, which avoids individuals from the lower rung of the general public according to a monetary viewpoint, particularly in the provincial regions, from getting to the well known assistance, despite the fact that the PDA costs are going down.

He said the UPI volumes have contacted to Rs 76 lakh crore in monetary year 2022 up to this point, as against Rs 41 lakh crore in monetary year 2021, and added that the day isn’t far when the general volumes will contact Rs 100 lakh crore.

There are an expected 40 crore cell phone clients who have highlight telephones.

As of now, UPI administrations are accessible for such clients through the USSD-based administrations, yet similar has been viewed as unwieldy and every one of the versatile administrators don’t permit such administrations, Deputy Governor T Rabi Shankar said.

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Highlight telephone clients can now embrace a large group of exchanges in view of four innovation options. They incorporate calling an IVR (intuitive voice reaction) number, application usefulness in include telephones, missed call-based approach and furthermore closeness sound-based installments, the RBI said.

Such clients can start installments to loved ones, take care of service bills, re-energize the FAST Tags of their vehicles, cover portable bills and furthermore permit clients to check account adjusts, it said, adding clients can likewise connect financial balances, set or change UPI PINs.

A 24×7 helpline for advanced installments was likewise sent off by Das on Tuesday, which has additionally been set up by the National Payments Corporation of India (NPCI).

The helpline dedicated ‘DigiSaathi’ will help the guests/clients with every one of their inquiries on computerized installments through site and ‘ChatBot’.

Clients can visit www.digisaathi.info or approach 14431 and 1800 891 3333 from their telephones for their questions on advanced installments and complaints. PTI

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